Shipping Policy
Shipping Policy for Aluglobus Fence
At Aluglobus Fence, we are committed to delivering your orders with the utmost care and efficiency. Below, you will find our detailed shipping policy to help you understand how we manage and process your orders.
Processing Time
- Order Processing: All orders are processed within 2-3 business days. Please note that orders are not processed on weekends or holidays.
- Shipping Confirmation: Once your order has been processed and shipped, you will receive a confirmation email with tracking details to monitor the status of your shipment.
Shipping Rates & Delivery Estimates
- Shipping Rates: Shipping costs vary based on the weight and dimensions of your order, as well as your location. All shipping charges will be calculated at checkout.
- Estimated Delivery Times: Delivery times depend on the destination and shipping method selected at checkout. Standard deliveries usually take between 5-10 business days, while expedited shipping options (when available) may reduce delivery time.
Shipping Locations
- Domestic Shipping: We currently ship within the United States, with some restrictions for specific remote areas.
- International Shipping: At this time, we do not offer international shipping. Please contact us if you have any specific requests, and we will do our best to accommodate.
Order Tracking
Once your order is shipped, you will receive a tracking number. You can use this to track your order's progress directly through the shipping carrier's website.
Shipping Damage and Issues
We take special care to ensure all products are packaged safely. However, if your order arrives damaged, please contact us immediately at support@aluglobusfence.com with photos and a description of the damage. We will work to resolve the issue promptly, including replacement or refund options as needed.